Privacy Policy


In this privacy policy (hereinafter referred to as the ‘Policy’), ALG logistika UAB, registered company No 302844015, registered office address Kauno m. sav. Kauno m. Vytauto pr. 29 (hereinafter referred to as ‘We’ or the ‘Company’) establishes terms and conditions of personal data processing while using the services provided by the Company and visiting its website (hereinafter referred to as the ‘Website’). These terms and conditions apply every time when you seek to access content and/or any service provided by us irrespective of the type of device you are using (a computer, a mobile phone, a tablet, a TV set etc.).

Details of the Company:

Registered company No: 302844015

Registered office address: Kauno m. sav. Kauno m. Vytauto pr. 29

Tel.: (8 37) 34 19 30


Supervisory authorities: Information Society Development Committee under the Ministry of Transport and Communications and the State Data Protection Inspectorate.

Data on the data controller are accumulated and stored in the Vilnius Branch of VĮ Registrų centras.

It is very important that you read this Policy carefully as, by visiting the Website, you agree with the terms and conditions set out in the Policy. If you do not agree with these terms and conditions, please do not visit the Website and do not use our content and/or services.

We confirm that data on visitors to the Website will be collected in accordance with current legal acts of the European Union and the Republic of Lithuania and in compliance with instructions given by the supervisory authorities. All reasonable technical and administrative measures will be used to ensure that data on visitors to websites and social network accounts collected by us are protected against loss, unauthorised use and alterations. Employees of the Company have signed written undertakings not to disclose and not disseminate to third parties any information received at work including information about visitors to websites.

The terms used in this Policy have meanings defined in the General Data Protection Regulation No 2016/679 (EU).

What information about you is gathered? How do we use your data?

We collect information provided directly by you

Our Website does not enable us to directly collect information on visitors, however, contact details of the Company are published on the Website and visitors can approach us and provide their personal data directly.

We receive information from our customers while providing services to them

Our customers may transfer their personal data to us so that we can perform the services of consignment delivery, cash collection at delivery and other services provided by the Company. In such a case the Company acts in the capacity of a data processor; opportunities for using your information are limited and we are not able to use it for purposes other than the purposes of provision of our services, and we act according to instructions of the data controller (the customer).

Purposes of data processing, personal data collected, term of storage of and grounds for processing personal data

The Company acting in the capacity of a data controller processes personal data for the following purposes:

Purpose of data processing

Personal data

Term of storage (on expiry of the term, the data will be erased in such a way that they cannot be restored)

Grounds for processing

Responding to enquiries

First and last name of the person contacting the Company

As long as needed for responding to the enquiry and maintaining contact in specific cases

The Company‘s legitimate interest to respond and to contact persons that have shown interest in its services

Maintaining contact with customers

First name, last name, organisation, job title and contact details of representatives of the customers (legal entities)

Until the end of a business relationship

The Company‘s legitimate interest to maintain contacts with its customers

The information can be used for other purposes subject to your consent*.

*You have the right to object to the processing of your data for the purposes specified above and marked with an asterisk, and you can withdraw your consent to such processing at any time.

Who your data is disclosed to?

We may disclose your data to the following entities:

  • an entity whose server is storing your data, entities providing IT support services etc. These entities have limited opportunities for using your data; they can use the data solely for the purpose of providing services to us;
  • other parties when such disclosure is required by law or where this is necessary to protect the information society services provided by us.

We can disclose your data to other entities in the following cases:

  • in order to comply with the law or in response to a mandatory request in judicial proceedings (e. g. upon receipt of a lawful decision to carry out a search, or another decision handed down by a court);
  • in order to prove that our actions are lawful;
  • in order to protect the Company or rights or assets of any company of Alma Littera Group or to ensure their security;
  • to a related third party – in the case of a merger, taking-over or bankruptcy of companies
  • in order cases subject to your consent or at your lawful request.

Cases where we can transmit information:

  • Subject to your consent, we may transmit your data to another data recipient to whom you had given your consent to process your personal data for the purposes specified therein.

How do we protect your data?

We have implemented reasonable physical, organisational and technical measures to protect your data that we collect for the content/service provision purposes. Please note that, even we take appropriate action to protect your data, no website, online transaction, computer system or wireless connection is totally secure.

Your rights

A data subject whose data is processed by the Company has the following rights:

  • to know (be informed) about the processing of his/her data (the right to know);
  • to familiarise with one‘s data and the methods of their processing (the right to be informed);
  • to request to rectify or, having regard to the data processing purposes, supplement incomplete personal data (the right to rectify);
  • erase one‘s data or to stop the processing actions (except storage) (the right to erasure and the right to ‘be forgotten‘);
  • to request that the Company as a data controller restricts the personal data processing if a lawful reason therefor exists (the right to restrict processing);
  • the right to data portability (the right to transmit data);
  • the right to object to the processing of one‘s personal data and to withdraw, at any time, one‘s consent to the processing for one or more specific purposes, which shall not affect the lawfulness of the consent-based data processing prior to the withdrawal.

The Company acting in the capacity of a data controller has the right not to enable data subjects to exercise their rights specified above when, in cases prescribed by the law, prevention, investigation and detection of crimes or violations of service or professional ethics or the protection of rights and freedoms of the data subject or other persons must be ensured.

Third party websites, services and products on our Website

The Website of the Company may contain third-party advertisements and links to their websites/services that are beyond control of the Data Controller. The Company is not responsible for safety and privacy of information collected by third parties. You have to be cautious and read privacy provisions applicable to third party websites and services that you use.

Cookies, signals and similar technologies

In this Policy, the term ‘cookies‘ includes cookies and similar technologies such as pixel tags, web beacons, clear GIFs etc.

Place of using the cookie

Name of the cookie


Data used

Term of validity



Qtrans cookie test

A cookie used by a qTranslate plug-in enabling to present the website in more than one language

No data used

Until the end of the browsing session


A cookie used by Google Analytics to collect data on user behaviour

Unique ID No

2 years


A cookie used by Google Analytics to collect data on user behaviour

Unique ID No

1 minute


A cookie used by Google Analytics to collect data on user behaviour

Unique ID No

1 day


A cookie that assigns a unique ID which is used by in order to remember your choices and other important information and to provide personalised advertising based on most recent searches and earlier interactions.

Unique ID No

6 months


Use of cookies

While you visit our Website we wish to provide you with content and functions that are adapted to your needs. Cookies are needed for this purpose. Cookies are small text files that are placed on your browser by websites that you visit. They allow the data controller to recognise you as a previous visitor, store the history of your visits to the website, and adapt content based on this information. Cookies also held ensure smooth functioning of websites and enable the monitoring of the duration and frequency of visits and the collection of statistics on the numbers of website visitors. By analysing these data, we can improve the Website and make it more convenient for your use. Some examples of cookies’ use:

  • cookies allow recognising you as a user so that information is not repeatedly collected in the future;
  • cookies show the number of unique users browsing a website at the same time; this helps ensure smooth and effective functioning of the website;
  • cookies allow analysing the collected information on visits by unique users, which helps to adapt the website‘s operation to your needs.

Cookies used on our websites can be grouped as follows:

  • Permanent cookies. They are indispensable for the Website to perform its main functions. These cookies enable your browsing and using its functions at your discretion, e. g. grant access to secure areas of the Website. Without these cookies, we would be unable to provide services to you;
  • Activity cookies collect anonymous information about how the Website is used by visitors. By providing information about areas visited, time spent on the Website and any issues, e. g. error messages, the cookies help us to understand visitors’ behaviour. This information enables us to improve the functioning of the Website;
  • Functional cookies improve your experiences on the Website. These cookies may record information such as e. g. your user name.

Data collected by means of cookies:

  • We may use IP addresses of visitors’ computers in the administration of the Website and failure diagnostics in our servers. IP address is a unique code identifying a computer in the web. It can be used to identify visitors and to collect various demographic information. This is done by administrators of majority of servers;
  • We collect data on the use of our services by means of cookies. Types of cookies used on our websites are listed above.

How can you manage and delete cookies

When using a browser for reaching our content, you may configure your browser in such a way that all cookies are accepted, all cookies are rejected, or the user is informed about placement of each cookie. All browsers are different so please look at the menu for the way to change cookie settings. The operating system of your device can have additional cookie controllers. If you do not want information to be collected by means of cookies, use a simple procedure provided by most browsers for this purpose. For more information about cookie management please visit

You have to remember, however, that some services may be designed in such a way that you will not be able to use the services or their parts after disabling cookies.

Other information related to the use of cookies

Apart from the cookies used by the data controller, our Website allows certain third parties to place cookies on your computer and to access them. In such cases, third party privacy policies apply to the use of cookies.

Contact us

If you have noticed any discrepancy in this Policy, a security gap on our Website, or have other questions, please contact us using the following details:

By post: ALG logistika UAB, Kauno m. sav. Kauno m. Vytauto pr. 29

By phone: (8 37) 34 19 30

Via email:;

Or contact our Data Protection Officer via pareigū


You have the right to file a complaint concerning a breach of personal data processing to the State Data Protection Inspectorate:

A. Juozapavičiaus g. 6, 09310 Vilnius

Tel. (8 5) 271 2804, 279 1445

Fax (8 5) 261 9494


Final provisions

This Privacy Policy is subject to review at least once in two years. On updating this document, we will inform you about essential amendments by publishing a notice on our website or social network accounts. If you log in or use the content and/or services provided by us after the publication of such notice, we will deem that you agree with the new requirements set out in the updated Policy. You can always find the latest version of the Policy on

Approved by Order of the Director No ALGL\ĮS\19\09 of 26 February 2019.

Last review of the Privacy Policy: 26 February 2019.